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Table 2 Aspects of insufficient professionalism (n = 22)

From: Unprofessional behaviour of GP residents leading to a dismissal dispute: characteristics and outcomes of those who appeal

Categories*

% (n)

Examples

Failure to engage

40.9 (9)

Absent on shifts or education days

  

No active learning attitude, including not participating in education or insufficient upkeep of portfolio

  

Avoiding providing care for specific patient groups

Dishonest behaviour

9.1 (2)

Resumé fraud

  

Incorrect registration of working hours

Disrespectful behaviour

27.3 (6)

Conflicts with staff

  

Patient complaints

  

Lack of empathy

  

Cynicism

Poor self-awareness

86.4 (19)

Insufficient follow-up after feedback

  

Avoiding or externalizing feedback

  

Inability to take responsibility for their personal share in insufficiencies

  

Inability to accept or profit from feedback

  

Inability to adjust behaviour

  

Superficial self-reflection

  

Insufficient reflection on actions/situations/consultations

  

Lack of self-reflection or introspection

  

Lack of insight into competence limitations, and acting beyond level of competence

  1. *Adapted from Mak-Van der Vossen et al. 2017.