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Table 2 Characteristics of patients with nonurgent problems (%)

From: Contacts with out-of-hours primary care for nonurgent problems: patients’ beliefs or deficiencies in healthcare?

Characteristic Total (N = 625) Medically unnecessary (N = 435) Medically necessary (N = 190)
Gender    
 Female 59.5 58.6 61.6
Age groups    
 0–4 19.2 20.9 15.3
 5–24 17.1 16.5 18.6
 25–44 20.2 23.0* 13.8
 45–64 23.4 21.9 27.0
  ≥ 65 20.0 17.7 25.4
Contact time    
 Weekend daytime (8 AM–5 PM) 47.1 46.8 47.8
 Evening (5 PM–11 PM) 39.8 39.8 39.7
 Night (11 PM–8 AM) 13.1 13.4 12.5
Origin    
 Migranta 13.5 15.3 9.5
Living situation    
 Cohabitation with a partner 73.5 73.7 73.3
Living environment    
 Urban 59.0 60.0 56.6
 Urban rural 20.8 21.3 19.6
 Rural 20.3 18.7 23.8
Frequency contact GP cooperative past year    
 Frequent attenderb 26.6 29.7* 19.4
Duration of the problem    
 Two days or more 34.0 37.9* 25.5
Contact with their own GP for same problem before contact with GP cooperative    
 Yes 25.2 24.3 27.3
Contact with healthcare professional after contact with GP cooperative    
 Yes 57.6 57.2 58.4
  1. *p < 0.05, bold
  2. aOne or both parents born outside the Netherlands
  3. bContacted the GP cooperative three times or more in the preceding year