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Table 3 Rotated factor matrix of the analysis of the post consultation version of the GPAQ

From: The General Practice Assessment Questionnaire (GPAQ) – Development and psychometric characteristics

Item Component 1 Component 2 Component 3
Receptionists .231 .522 -.061
Availability of specific GP .071 .840 -.052
Availability of any GP .156 .755 -.025
Waiting times at surgery .210 .625 -.072
Continuity of care .295 .593 -.052
GP questioning .836 .236 -.080
GP attention .878 .214 -.098
GP putting you at ease .734 .156 .020
GP involving you in decisions .786 .182 .012
GP explanations .845 .188 -.042
GP spending time with you .815 .241 -.113
GP patience .869 .190 -.061
GP caring and concern .863 .204 -.101
Able to understand your problem -.077 -.061 .822
Able to cope with your problem -.065 -.066 .927
Able to keep yourself healthy -.044 -.077 .781
  1. GPAQ includes a mix of report and evaluation items. Only evaluation items are included in the scoring of GPAQ and were used for the factor analysis. Cases with missing data on any of the included variables were excluded from the analysis (analysis included 119467 from 190038). It should be noted that some data is not completed (and are therefore 'missing') because the items are not appropriate to the individual patient.