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Table 1 Total out-of-hours demand in two periods of four months (Nov-Feb 1997/8 and 2002/3)

From: Out-of-hours demand for GP care and emergency services: patients' choices and referrals by general practitioners and ambulance services

 

1997/8

 

2002/3

 

Both periods combined

 

n (%)

n/1000/yr

n (%)

n/1000/yr

n (%)

n/1000/yr

Contact with GP cooperative

5828 (88.2)

282.8

5547 (87.3)

267.1

11375 (87.8)

274.6

Telephone advice

2446 (37.0)

118.7

2295 (36.1)

110.5

4741 (36.6)

114.4

Centre consultation

2786 (42.2)

135.2

2622 (41.3)

126.3

5408 (41.7)

130.5

Home visit

596 (9.0)

28.9

626 (9.9)

30.1

1222 (9.4)

29.5

Contact with AED

776 (11.8)

37.7

808 (12.7)

38.9

1584 (12.2)

38.2

Referred by GP

326 (4.9)

15.8

338 (5.3)

16.3

664 (5.1)

16.0

Self-referral

333 (5.0)

16.2

344 (5.4)

16.6

677 (5.2)

16.3

Via ambulance services

109 (1.7)

5.3

115 (1.8)

5.5

224 (1.7)

5.4

Other (e.g. police/unspecified)

8 (0.1)

0.4

11 (0.2)

0.5

19 (0.1)

0.5

Total number of out-of-hours contacts

6604 (100.0)

320.4

6355 (100.0)

306.1

12959 (100.0)

312.8