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Table 1 Total out-of-hours demand in two periods of four months (Nov-Feb 1997/8 and 2002/3)

From: Out-of-hours demand for GP care and emergency services: patients' choices and referrals by general practitioners and ambulance services

  1997/8   2002/3   Both periods combined
  n (%) n/1000/yr n (%) n/1000/yr n (%) n/1000/yr
Contact with GP cooperative 5828 (88.2) 282.8 5547 (87.3) 267.1 11375 (87.8) 274.6
Telephone advice 2446 (37.0) 118.7 2295 (36.1) 110.5 4741 (36.6) 114.4
Centre consultation 2786 (42.2) 135.2 2622 (41.3) 126.3 5408 (41.7) 130.5
Home visit 596 (9.0) 28.9 626 (9.9) 30.1 1222 (9.4) 29.5
Contact with AED 776 (11.8) 37.7 808 (12.7) 38.9 1584 (12.2) 38.2
Referred by GP 326 (4.9) 15.8 338 (5.3) 16.3 664 (5.1) 16.0
Self-referral 333 (5.0) 16.2 344 (5.4) 16.6 677 (5.2) 16.3
Via ambulance services 109 (1.7) 5.3 115 (1.8) 5.5 224 (1.7) 5.4
Other (e.g. police/unspecified) 8 (0.1) 0.4 11 (0.2) 0.5 19 (0.1) 0.5
Total number of out-of-hours contacts 6604 (100.0) 320.4 6355 (100.0) 306.1 12959 (100.0) 312.8