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Table 1 Measures of access to primary care

From: Access to primary health care for immigrants: results of a patient survey conducted in 137 primary care practices in Ontario, Canada

1 First Contact Accessibility *(all questions answered using a 5 item Likert scale)†
When your MD/NP’s office is open and you get sick, would someone from this office see you the same day?
When your MD/NP’s office is open, can you get advice quickly over the phone if you need it?
When your MD/NP’s office is closed, is there a phone number you can call if you get sick?
  When your MD/NP’s office is closed and you get sick during the night, would someone from this office see you that night?
2 First Contact Utilization *(all questions answered using a 5 item Likert scale †
When you need a regular general checkup, do you go to your provider before going somewhere else?
When you have a new health problem, do you go to your provider before going somewhere else?
  When you want to see a specialist, do you get a referral from your provider?
3 Annual health care utilization
  How many visits have you made in the past year to this clinic?
  1. * Adapted from the Primary Care Assessment Tool [19].
  2. † Likert scale items: definitely, probably, probably not, definitely not and not sure/don’t remember.