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Table 3 Primary findings on user experience

From: A mobile swabbing booth to address Singapore GPs’ concerns about swabber protection: human-centred design during the COVID-19 pandemic

 

n(%)

Reasons for applying for booth (multiple selections accepted)

(n = 92) a

I felt it would be safer for the swabber

79 (86%)

I felt it would make the disinfection process easier

60 (65%)

It was provided free of charge

51 (55%)

I did not have the necessary equipment to conduct a swab test (e.g. table, privacy screen)

29 (32%)

I felt it would provide privacy for the patients

28 (30%)

Other (reduced patient anxiety, save time without having to wear full PPE, wanted designated work area for swabbing outside clinic)

4 (4%)

Are you currently using the booth to conduct swab tests?

(n = 86) a

Yes

68 (79%)

No, I swab without the booth now

16 (19%)

No, I have stopped conducting swab tests in my clinic

2 (2%)

How likely are you to recommend the booth to another colleague?

(n = 85) a

Will strongly recommend

34 (40%)

Will recommend

29 (34%)

Neutral

15 (18%)

Will not recommend

6 (7%)

Strongly will not recommend

1 (1%)

What do you like about the booth? (multiple selections accepted)

(n = 87) a

It provides protection to the swabber

80 (92%)

It creates a separate space for swabbing

62 (71%)

It makes the disinfection process easier and quicker

56 (64%)

It is easy to move around

44 (51%)

It is easy to conduct swab tests using the booth

41 (47%)

It provides privacy to the patient

36 (41%)

Others:

2 (2%)

What do you not like about the booth? (multiple selections accepted)

(n = 86) a

Others (e.g. gloves, glove port height)

38 (44%)

Takes up too much space

29 (34%)

Difficult to conduct swab tests using the booth

27 (31%)

Difficult to disinfect

14 (16%)

Troublesome to set up and store

14 (16%)

Inadequate patient privacy

12 (14%)

Inadequate swabber protection

1 (1%)

Were you swabbing patients prior to receiving the booth?

(n = 92) a

Yes

49 (53%)

No

43 (47%)

How important was getting the booth in your decision to participate in Swab-and-Send-Home (SASH)?

(n = 92) a

Very important

32 (35%)

Important

21 (23%)

Somewhat important

23 (25%)

Not important

16 (17%)

  1. a = number of respondents who answered this question