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Table 5 Refinement of clinician support package following the learning in the pilot trial

From: Integrating clinician support with intervention design as part of a programme testing stratified care for musculoskeletal pain in general practice

Problems identified in pilot

Action taken before main trial

• Cumbersome questionnaire wording and variable use of terms

• Design and validation of specific clinical version, with constructs stated for GPs

• Sub-optimal treatment recommendations

• Rationalisation and refinement

• Excessive length of clinician support sessions and requests to re-focus some parts

• Reduced to one 2 h session with less background information

• Trainers reluctant to specify best fit of intervention within consultation

• Application of experience gained to be more directive, including production of video of simulated consultation for training

• Some GPs missed clinician support sessions

• Training logs and prompt sheets introduced for each practice

• Delays in detecting problems and taking remedial action with practices

• Early monitoring and re-visit to practice.

• Monthly feedback and personal contact by same trainer

• Poor engagement and performance by control practices

• Control and intervention practices to have training visit from GP and clinical researcher from study team

• More focused clinician support sessions for control practices