Table 1 Examples of the analysis process

My husband was visited only once. The doctor told him to go home and not go out for 14 days. He gave him only two pills and said that because him general condition was not very bad and he had no underlying disease, he did not need to go to the hospital. He said if he gets very ill, take him to the emergency room, that's all! But this was not enough at all for the thousands of questions that were created in my mind, and I wish these patients and their families were not left like this, saying these few sentences is not enough at all

Lack of doctor's enough explanation about the disease and patient care

Lack of knowledge

Unmet needs

It would be great if there was a situation where it was possible to make a video call to the doctor to visit the patient remotely. but unfortunately this was not possible

lack of telemedicine

Lack of health facilities