Table 2 Major themes, categories and codes
| Theme | Categories | Codes |
|---|---|---|
| Health system preparedness to manage diabetes comorbidities | Challenges in relation to infrastructure and logistics |
Supply of medicine Laboratory facilities Inadequate human resources Lack of trained support staff |
| Management of records and documentation |
Poor record keeping Improper registration of chronic disease patients Strengthen formal referral channels Support of pharmaceutical companies | |
| Community participation and literacy |
Awareness campaigns among community members Active engagement of community health workers | |
| Challenges faced by physician to treat diabetes comorbidities | Barriers to provide effective treatment |
Lack of confidence Lack of orientation and training on skill development High patient density |
| Facilitators for effective treatment |
Skill development on time management Networking with seniors, specialists Patient physician relationship | |
| Patients' related factors in management of diabetes comorbidities | Treatment adherence |
Multiple issues affecting the adherence Non-compliance Traditional beliefs Attitudes towards change and appraisal of comorbidity |
| Healthcare expenditure |
Socio-economic status Out-of-pocket expenditure Incentives, Subsidy, Insurance | |
| Maintaining a personal treatment record |
Previous prescription Care-seeking pathway history Diagnostic reports |