Table 2 First-year KPI targets and benchmark. This table represents the selected KPI's to be monitored during the first year, their benchmark, and the target set to reach for the first year of this pilot project
Phase | KPI | Benchmark | First-year target |
|---|---|---|---|
Pre-analytical | Rejection rate | 0.6% | 7% |
Analytical | TAT | > 90% | 80% |
Post-analytical | Amendment of result | 0.1% | > 1% |