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Table 1 Reorganisation of GP consultations

From: Reorganisation of GP surgeries during the COVID-19 outbreak: analysis of guidelines from 15 countries

 

WHO

France

Germany

Italy

Netherlands

New Zealand

Norway

Poland

Portugal

Romania

Spain

Sweden

Switzerland

Turkey

United Kingdom

US

For all patients: Explore alternatives to face-to-face consultations

- Consultation by phone

 

x

x

x

x

x

x

x

x

x

x

x

x

x

x

x

- Consultation by telemedicine

 

x

 

x

x

x

x

x

 

x

x

x

x

x

x

x

- Dedicated phone centre (for information and/or medical advice)

 

x

x

x

x

x

x

x

x

x

x

x

x

x

x

 

For all patients: If face-to-face consultations occur

- Schedule consultations

 

x

x

x

x

x

x

x

x

x

x

x

x

 

x

 

- Provide dedicated time slots for COVID-19 patients

 

x

x

 

x

x

  

x

x

 

x

x

   

- Ensure a short waiting time

  

x

x

x

 

x

x

 

x

 

x

x

   

- Reschedule if the patient develops respiratory symptoms

  

x

x

 

x

x

x

x

x

x

x

  

x

x

For non-COVID-19 patients

- Postpone elective procedures and non-urgent outpatient visits

 

x

x

x

x

x

x

x

x

x

x

x

until 27/04

x

x

x

- Cancel group healthcare activities

  

x

 

x

x

x

x

x

x

  

until 27/04

 

x

x

- Maintain mandatory vaccinations

      

x

x

x

x

  

x

x

x

x

- Initiate telephone contact with the patient

 

x

x

x

x

x

x

x

x

x

x

x

 

x

x

 

- Accept the renewal of drug prescriptions by pharmacists

 

x

   

x

 

x

x

 

x

  

x

  

For COVID-19 patients

- Remote consultation for initial diagnosis

 

x

x

x

 

x

x

x

x

x

x

x

x

x

x

 

- Remote consultation for monitoring

 

x

x

x

x

x

x

x

x

x

x

x

x

x

x

 

- Contact patient between days 6 and 8 for monitoring

 

x

 

x

x

        

x

  

- Contact risk group patients daily

        

x

  

x

    

- Contact patient until recovery

        

x

    

x

  

- Develop assessment protocols for COVID-19 patients

 

x

x

x

x

x

  

x

 

x

x

x

x

x

x

- Develop protocols for rapid triage

  

x

x

x

x

 

x

x

 

x

x

x

x

x

x

- Online tools for patients

 

x

  

x

 

x

x

x

 

x

  

x

x

x

- Online tools for healthcare professionals

 

x

x

 

x

 

x

x

x

  

x

x

x

x

x