Table 3 Patients’ Satisfaction with Services in the PHC
n | % | |
|---|---|---|
Improved physician-patients relationship | ||
Disagree | 35 | 9.2 |
Neutral | 61 | 16.1 |
Agree | 281 | 74.5 |
Total | 377 | 100 |
Reduced waiting time | ||
Disagree | 101 | 26.6 |
Neutral | 34 | 9.0 |
Agree | 242 | 63.9 |
Total | 377 | 100 |
Improved services | ||
Disagree | 32 | 8.4 |
Neutral | 37 | 9.81 |
Agree | 308 | 81.6 |
Total | 377 | 100 |
More efficient prescription process | ||
Disagree | 50 | 13.2 |
Neutral | 23 | 6.1 |
Agree | 304 | 80.0 |
Total | 377 | 100.0 |
Easier appointment booking | ||
Disagree | 36 | 9.5 |
Neutral | 37 | 9.8 |
Agree | 304 | 80.6 |
Total | 377 | 100 |
Improved referral system | ||
Disagree | 46 | 12.2 |
Neutral | 44 | 11.6 |
Agree | 287 | 76.1 |
Total | 377 | 100 |