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Table 1 Characteristics of physicians and their workloads in a case-control study of 78 complaints evoked by physicians in ten Norwegian primary care units handling emergency situations, and odds ratio (OR) of complaints by physician’s characteristics and workload. Units covering 1.7 mill. Inhabitants. Data collected during 18 months 2015–2017

From: Physician factors associated with increased risk for complaints in primary care emergency services: a case – control study

Variables

Complaints

No-complaints

    

Cases

Controls

Unadjusted

Adjusteda

n

(%)

n

(%)

OR

95% CI

OR

95% CI

Gender

 Female

27

(34.6)

86

(39.6)

1.0

 

1.0

 

 Male

51

(65.4)

131

(60.4)

1.24

0.72–2.14

1.45

0.81–2.61

Years since authorization b

    

0.97

0.93–1.01

0.98

0.94–1.03

Citizenship at authorization

 Norwegian

51

(65.4)

165

(76.0)

1.0

 

1.0

 

 Non-Norwegian

27

(34.6)

52

(24.0)

1.68

0.96–2.94

1.67

0.92–3.03

Specialty general practice

 Yes

21

(26.9)

92

(42.3)

1.0

 

1.0

 

 No

57

(73.1)

125

(57.6)

2.00

1.13–3.54

2.05

1.10–3.81

Workloadc

 No duty before index consultation

29

(37.2)

42

(19.4)

1.0

   

 Low

13

(16.7)

43

(19.8)

0.44

0.19–1.01

0.33

0.14–0.82

 Medium low

10

(12.8)

47

(21.7)

0.31

0.13–0.75

0.23

0.10–0.57

 Medium high

9

(11.5)

47

(21.7)

0.28

0.11–0.72

0.23

0.08–0.65

 High

17

(21.8)

38

(17.5)

0.65

0.31–1.36

0.60

0.28–1.29

  1. Robust standard error estimates
  2. aAll variables included in the model
  3. b By steps of 10 years
  4. cFirst column the no. for just one duty in the fourteen-day period. The following four rows has the quartiles of no. of patients/no. of duties:
  5. 1.0–6.6; 6.6–8.7; 8.7–12.0 and > 12.0