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Table 1 Characteristics of physicians and their workloads in a case-control study of 78 complaints evoked by physicians in ten Norwegian primary care units handling emergency situations, and odds ratio (OR) of complaints by physician’s characteristics and workload. Units covering 1.7 mill. Inhabitants. Data collected during 18 months 2015–2017

From: Physician factors associated with increased risk for complaints in primary care emergency services: a case – control study

Variables Complaints No-complaints     
Cases Controls Unadjusted Adjusteda
n (%) n (%) OR 95% CI OR 95% CI
Gender
 Female 27 (34.6) 86 (39.6) 1.0   1.0  
 Male 51 (65.4) 131 (60.4) 1.24 0.72–2.14 1.45 0.81–2.61
Years since authorization b      0.97 0.93–1.01 0.98 0.94–1.03
Citizenship at authorization
 Norwegian 51 (65.4) 165 (76.0) 1.0   1.0  
 Non-Norwegian 27 (34.6) 52 (24.0) 1.68 0.96–2.94 1.67 0.92–3.03
Specialty general practice
 Yes 21 (26.9) 92 (42.3) 1.0   1.0  
 No 57 (73.1) 125 (57.6) 2.00 1.13–3.54 2.05 1.10–3.81
Workloadc
 No duty before index consultation 29 (37.2) 42 (19.4) 1.0    
 Low 13 (16.7) 43 (19.8) 0.44 0.19–1.01 0.33 0.14–0.82
 Medium low 10 (12.8) 47 (21.7) 0.31 0.13–0.75 0.23 0.10–0.57
 Medium high 9 (11.5) 47 (21.7) 0.28 0.11–0.72 0.23 0.08–0.65
 High 17 (21.8) 38 (17.5) 0.65 0.31–1.36 0.60 0.28–1.29
  1. Robust standard error estimates
  2. aAll variables included in the model
  3. b By steps of 10 years
  4. cFirst column the no. for just one duty in the fourteen-day period. The following four rows has the quartiles of no. of patients/no. of duties:
  5. 1.0–6.6; 6.6–8.7; 8.7–12.0 and > 12.0