Table 4 Univariate analysis of factors associated with patient satisfaction
Characteristic | Classification | Median (Interquartile range) |
|---|---|---|
Region | Eastern province | 51(18) |
Central province | 50(21) | |
Western province | 47(24) | |
χ2 (p) |  | 28.539 (< 0.001**) |
Gender | Male | 51(22) |
Female | 49(19) | |
Z(p) |  | −3.480 (0.001**) |
Age | < 45 | 52(20) |
45–59 | 50(24) | |
60–75 | 50(22) | |
> 75 | 50(18) | |
χ2 (p) |  | 7.424 (0.060) |
Marital Status | Married | 50(22) |
Other | 49(20) | |
Z(p) |  | −0.138 (0.890) |
Level of Education | Primary or below | 50(20) |
Junior high school | 48(24) | |
Senior high school and above | 50(19) | |
χ2 (p) |  | 2.645 (0.266) |
Insurance | Medical Insurance for Urban Employees | 46(22) |
Medical Insurance for Urban Residents | 60(16) | |
Basic Medical Insurance for Urban and Rural Residents | 49(18) | |
New Rural Cooperative Medical Scheme | 49(23) | |
Other | 49(24) | |
χ2 (p) |  | 71.755 (< 0.001**) |
Per-Capita Annual Household Income Quintile | 1 | 53(24) |
2 | 50(23) | |
3 | 47(23) | |
4 | 50(18) | |
5 | 50(18) | |
χ2 (p) |  | 13.490 (0.009**) |
Distance from the nearest health service institution | < 1 km | 50(20) |
1–3 km | 49(22) | |
≥4 km | 48(25) | |
χ2 (p) |  | 14.553 (< 0.001**) |
Course of disease | ≤ 3 years | 48(23) |
4–10 years | 50(21) | |
11–20 years | 50(20) | |
> 20 years | 50(18) | |
χ2 (p) |  | 7.611 (0.055) |
Self-reported health status | Bad | 49(20) |
Neither good nor bad | 50(20) | |
Good | 48(24) | |
χ2 (p) |  | 5.559 (0.062) |
No. of visits in the past year | < 4 | 52(22) |
≥4 | 48(21) | |
Z(p) |  | −5.238 (< 0.001**) |