Skip to main content

Table 1 Frequency of cited physician attributes and related themes

From: Use of patients’ unsolicited correspondence to a family doctor to describe and understand valued components of a doctor-patient relationship: A Hermeneutics approach

Physician Attributes

Frequency

Themes

Good / Excellent care

18

Competence

Caring

12

Emotional support

Kind / Kindness

11

Personal trait

Shows patience

10

Personal trait

Understanding

9

Emotional support

Support, Moral support

9

Emotional support

Concerned

8

Emotional support

Being there for me us

8

Physical presence

Expertise

8

Competence

Attentive

8

Quality of care

My / Our friend

7

Spiritual impact

Compassionate

6

Emotional support

Humane

6

Personal trait

Listens / takes time to listen

6

Physical presence

Sympathetic

5

Emotional support

Shows professionalism

5

Competence

Devoted

4

Quality of care

Gives extra time

4

Physical presence

Helps when needed

4

Physical presence

Thoughtful

4

Competence

Gives guidance

4

Spiritual impact

Available

3

Physical presence

Empathic

2

Emotional support

Shows respect

2

Emotional support

Never gives up on me

2

Physical presence

Skillful

2

Competence

Wisdom / depth of thought

2

Competence

Genuine

2

Personal trait

Engenders faith

1

Spiritual impact

Engenders hope

1

Spiritual impact

You are my doctor

1

Spiritual impact

Makes a difference

1

Spiritual impact

Part of my world

1

Spiritual impact

Shows judgement

1

Competence

Medically wise

1

Competence

Helped with heart and soul

1

Personal trait

Nice

1

Personal trait

Someone I can talk to

1

Personal trait

Shows sensitivity

1

Personal trait

Comprehensive

1

Quality of care

Dedicated

1

Quality of care

Explains

1

Quality of care

Gives prompt response

1

Quality of care

Shows constancy

1

Physical presence