Cross-cutting theme | Definition | Component |
---|---|---|
Team use of information | The collection of information and generation of reports sent to the clinical team including: - flagged information - how information is distilled into a report - how report is received and initially assessed - follow up upon including referrals | Interprofessional Primary Care Team |
Technology | ||
Role clarity | Defined tasks performed by clinicians, volunteers, and community members including: - specific new roles (e.g., volunteer coordinator and TAPESTRY champion) - general interactions between volunteers, patients and their families - expectations given during volunteer training. | Interprofessional Primary Care Team |
Volunteers | ||
Community Services | ||
Patients | ||
Logistics | Program information about: - managing team coordination - volunteer matching - scheduling home visits - ensuring feasibility of IT components | Interprofessional Primary Care Team |
Volunteers | ||
Technology | ||
Patients | ||
Privacy and Confidentiality | Related to: - communicating and information sharing in a safe and protected way, between all actors (facilitated with technology) - building trust - gaining consent from patients - ensuring data accuracy and accessibility agreements. | Volunteers |
Community Services | ||
Technology | ||
Patients | ||
Using the personal health record | Related to the use of the PHR: - by patients, with or without the assistance of volunteers - the volunteer to facilitate communication - the team to monitor patients | Technology |
Patients | ||
Communication | Relaying information: - between patients (via the volunteer) and the clinic - considering how the team and volunteers would communicate their experiences | Volunteers |
Technology | ||
Patients | ||
Enrollment and publicity | Recruitment and enrollment of clinical teams and individual patients in Health TAPESTRY including: - the overall communication plan - public face (TAPESTRY marketing campaign) | Interprofessional Primary Care Team |
Volunteers | ||
Patients | ||
Connection | Coordination of care to patients including: - within the clinic - out to the community - facilitated by system navigation | Interprofessional Primary Care Team |
Community Services | ||
Patients | ||
Technology |