| Gatekeeping mean (SD) | Non-gatekeeping mean (SD) | P |
---|---|---|---|
Before Matching | |||
 Mean score | 1.99 (0.33) | 1.97 (0.38) | 0.675 |
 First contact-utilisation* | 3.31 (0.68) | 2.67 (0.74) | < 0.001 |
 Accessibility* | 1.59 (0.39) | 1.71 (0.38) | < 0.001 |
 Continuity | 2.35 (0.86) | 2.40 (0.80) | 0.416 |
 Comprehensiveness | 1.69 (0.47) | 1.74 (0.53) | 0.174 |
 Coordination | 2.01 (0.46) | 2.02 (0.52) | 0.836 |
 Family centredness* | 1.72 (0.66) | 1.85 (0.78) | 0.018 |
 Community orientation* | 1.20 (0.33) | 1.32 (0.48) | < 0.001 |
 Cultural competence | 1.99 (1.02) | 2.09 (1.00) | 0.195 |
 Degree of satisfaction | 3.70 (0.68) | 3.75 (0.71) | 0.939 |
After matching | |||
 Mean score | 1.98 (0.32) | 1.93 (0.35) | 0.097 |
 First contact-utilisation* | 3.29 (0.70) | 2.66 (0.74) | < 0.001 |
 Accessibility * | 1.59 (0.39) | 1.67 (0.36) | 0.013 |
 Continuity* | 2.26 (0.80) | 2.40 (0.80) | 0.047 |
 Comprehensiveness | 1.72 (0.47) | 1.68 (0.50) | 0.447 |
 Coordination* | 2.06 (0.43) | 1.95 (0.49) | 0.011 |
 Family centredness | 1.74 (0.65) | 1.75 (0.72) | 0.987 |
 Community orientation | 1.23 (0.33) | 1.26 (0.44) | 0.494 |
 Cultural competence | 1.98 (1.00) | 2.08 (1.00) | 0.273 |
 Degree of satisfaction | 3.69 (0.69) | 3.70 (0.70) | 0.843 |