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Table 3 Differences between patient and doctor ratings on patient-centred aspects in general practice consultations

From: Challenges to patient centredness – a comparison of patient and doctor experiences from primary care

Patient-centred aspect Total no of patient responses. (Percentage with highest possible estimations) Total no of doctor responses. (Percentage with highest possible estimations) Difference between patients and doctors p-value CHI2-test Difference between patients and doctors p-value F-test ICC (doctors) = 0.1 Maximum ICC (doctors) for p-value ≤0.05 F-test
1. The patient was provided an opportunity to describe their discomforts, ideas, concerns and expectations 220 (73.2) 188 (62.8) 0.024 0.131 0.02
2. The doctor listened without interrupting 223 (81.2) 188 (65.4) < 0.001 0.014 0.19
3. The patient was taken seriously 222 (80.6) 188 (72.3) 0.047 0.185 0.00
  1. Total number of patient and doctor responses and percentage of patient and doctor responses with the highest possible estimation on the patient-centred aspects where there was a difference between the patients’ and doctors’ ratings. There were no internal drop outs among the doctors responses. The number of drop-outs varied between 0 and 3 for the patients