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Table 2 Association of organizational characteristics with patient-reported first-contact accessibility

From: Primary health care organizational characteristics associated with better accessibility: data from the QUALICO-PC survey in Quebec

Organizational characteristics OR CI 95% p-value Adjusted OR* CI 95%* p-value*
Human resources
 Number of family practitioners in the clinica 1.00 (0.97–1.03) 0.89 0.96 (0.89–1.03) 0.27
 Number of physicians from other disciplines in the clinica 1.05 (0.996–1.10) 0.07 1.13 (1.03–1.24) 0.01
Technical and material resources
 Presence of specific equipment in the clinicc 0.98 (0.95–1.00) 0.08 0.89 (0.83–0.96) 0.002
 Use of information technology for different tasks in the clinicd 0.98 (0.94–1.02) 0.37 1.02 (0.92–1.14) 0.67
Schedule and opening hours
 Typical amount of time scheduled for a regular visit with the family practitioner (in minutes)a 1.00 (0.98–1.02) 0.89 1.03 (0.99–1.07) 0.21
 Number of opening hours per daya 1.01 (0.97–1.05) 0.54 1.10 (0.96–1.26) 0.18
 Percentage of visits with a scheduled appointmenta 1.00 (0.999–1.01) 0.12 1.00 (0.98–1.01) 0.66
 Possibility to obtain a same-day appointment or to walk-in the clinic without an appointmentb 1.66 (1.01–2.74) 0.04 2.94 (1.15–7.51) 0.02
Type and scope of services
 Number of hours worked per week by the family practitionera 1.00 (0.99–1.01) 0.39 1.03 (1.00–1.06) 0.03
 Number of hours per week worked by the family practitioner in this clinica 1.00 (0.99–1.01) 0.56 0.99 (0.97–1.01) 0.26
 Number of contacts with patients by the family practitioner in a typical daya 0.99 (0.98–1.00) 0.30 0.99 (0.97–1.01) 0.42
Integration of services
 Primary care services offered independently by a nurse in the clinice 1.03 (0.90–1.18) 0.69 1.03 (0.90–1.18) 0.69
  1. *Results are adjusted for patients and family practitioners characteristics
  2. OR superior to 1 indicates an increase in first-contact accessibility
  3. aDifference with every increase of one unit for these continuous variables (number of family practitioners, physicians, minutes)
  4. bDifference between the presence or the absence of this characteristic
  5. cDifference with every additional equipment present in the clinic
  6. dDifference with every additional task performed with information technology
  7. eDifference with every additional service provided independently by a nurse