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Change the content and nature of the communication between the family doctor/ primary health care team and the patient/consumer to improve patient centered care
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Changes to patient behaviour
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Monitor health status or response to treatment
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Changes to the clinical management of patient’s/consumers
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Detect unrecognized problems or screen for disease problems in those at high risk
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Improved health outcomes and satisfaction of patient
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Facilitation of communication amongst multidisciplinary teams
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Evaluation of the effectiveness of routine care and assessing the quality of care
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