Skip to main content

Table 1 Themes and Subthemes

From: Coordinating care for older adults in primary care settings: understanding the current context

THEMES

Subthemes

1) Challenges in Engaging Older adults in Decisions about their Care

Older adults should be engaged more in decision-making than they are currently

Understanding why older adults decline services

“Time” is needed for meaningful conversations

Caregivers are an important part of the circle of care

2) Who is Responsible for Coordinating the care?

The role of a coordinator

Role clarity needed among patients and providers

Primary health care as a hub for coordinating care

3) Fragmented Information Sharing between Health Care Providers

Communication between primary care and community care is fragmented

Providers going beyond what is expected of them to get information about a client

Multiple documentation systems make it hard to access patient information

4) Lack of Standardized Referral Processes and Follow Up

Types of referrals to community services

Issues with referring patients to external services

5) Identifying Services in the Community for Older Adults is challenging

Many organizations offer a variety of services for older complex patients

6) Caring for Older Adults in a Rural Communities

Cultural boundaries

Coordinating care in large geographical location