Table 5 Perceived consequences of working with the diabetes patient portal. Percentages of respondents
N | Yes (%) | |
|---|---|---|
“Access to his/her diabetes EMR via a web portal …” | 128 | |
stimulates the self-management and self-correcting behaviour of the patient | 75.8 | |
improves communication during consultation with a well prepared patient | 44.5 | |
results in saving time | 21.9 | |
results in deceased workload | 10.9 | |
“I write the medical information...” | 128 | |
as I always did | 63.3 | |
in an easier language than before | 37.5 | |
with less information than before | 7.8 | |
“I think that patients who use the patient portal…” | 122 | |
have an increased frequency of visits | 2.5 | |
have an unchanged frequency of visits | 80.3 | |
have a decreased frequency of visits | 17.2 | |
“How do you feel about patients sending you an e-message?” | 128 | |
(very) positive | 65.6 | |
neutral | 28.1 | |
(very) negative | 6.3 | |
“How many e-messages do you receive per week?” | 124 | |
0 messages | 33.1 | |
1–10 messages | 59.7 | |
≥ 11messages | 7.3 | |
“Who usually answers the e-message of patients?” | 80a | |
the health care provider answers only the messages of his/her own patients | 31.3 | |
the physician (GP or internist) answers all messages | 2.5 | |
the nurse (nurse practitioner or diabetes nurse) answers all messages | 66.3 |