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Table 5 Ordinal regression analysis of Patient Satisfaction Questionnaire (Short Form) evaluation and respondents’ characteristics (with HAD-Depression subscale) (Nagelkerke = 0.385)

From: Patient satisfaction with primary healthcare services: are there any links with patients’ symptoms of anxiety and depression?

Respondents’ characteristics

Estimate

Std.Error

Wald

Sig.

95% Confidence interval

Lower Bound

Upper Bound

HAD-Depression

−.329

.024

185.725

.000

−.376

−.281

Age

.005

.006

.698

.404

−.007

.017

Chronic diseases:

 No

0a

 Yes

−.082

.191

.185

.667

−.455

.291

Gender:

 Male

0a

 Female

−.010

.147

.004

.948

−.298

.278

Education level:

 Secondary or lower

0a

 Specialized secondary

−.328

.218

2.269

.132

−.754

.099

 Higher

.164

.180

.832

.362

−.188

.516

Ethnicity:

 Lithuanian

0a

 Russian

−.123

.204

.364

.547

−.523

.277

 Polish

−.686

.208

10.877

.001

−1.094

−.278

Living area:

 City

0a

 District centre

.309

.265

1.360

.243

−.210

.829

 Village

1.171

.259

20.431

.000

.663

1.678

  1. aParameter set to zero because it is redundant