Item no | Statement | Component | ||
---|---|---|---|---|
Communication | Availability and promptness | Accommodation and cleanliness | ||
1 | We explain to clients how to take their medication | .855 | Â | Â |
2 | We do proper diagnosis | .812 | .345 | Â |
3 | We make time to advise clients on disease prevention | .805 | Â | Â |
4 | Clients can ask statements about treatment | .726 | Â | Â |
5 | Consulting rooms good enough to give privacy | .677 | Â | Â |
6 | Environment at facility is neat | .675 | .350 | .396 |
7 | Nurses show interest in clients and makes them feel comfortable | .549 | Â | Â |
8 | Enough prescribers to look at clients | Â | .877 | Â |
9 | There is always a prescriber at post | Â | .845 | Â |
10 | Doctors show interest in clients and makes them feel comfortable | .342 | .353 | Â |
11 | Waiting area is well ventilated | Â | Â | .912 |
12 | Facility has enough seats in waiting area | .454 | Â | .632 |