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Table 3 Motives and expectations of patients for contacting a GP cooperative (%)

From: Migrants’ motives and expectations for contacting out-of-hours primary care: a survey study

  Non-western (N = 475) Western (N = 700) Native dutch (N = 10,308)
Motive1
 I urgently needed a GP 54.9 52.4 48.2
 I was worried 49.3 43.0 45.3
 I needed medical information 21.3 26.2 27.2
 My own GP could not be contacted during office hours 18.7 15.7 12.2
 I had been referred to the GP cooperative by another caregiver 3.6 3.5 4.6
 I did not have time to go to the GP during the day 3.3 1.9 1.3
 The ED was not prepared to help me 3.0 2.1 0.8
 I needed a second opinion 2.6 1.1 0.8
Expectation1
 Seeing a doctor 46.2 46.6 44.5
 Advice 39.6 41.5 39.7
 Physical examination 27.4 18.6 19.3
 Prescription or medication 24.5 20.3 17.1
 Reassurance 24.0 19.8 16.6
 Referral to a hospital 12.2 13.2 12.0
 Treatment (e.g. a stitch) 7.4 7.4 7.5
  1. 1Multiple answers were possible