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Table 5 Proportion of nurse telephone counselling in different age groups and between the genders

From: Telephone counselling by nurses in Norwegian primary care out-of-hours services: a cross-sectional study

Proportion of total telephone contacts handled by nurse telephone counselling

  

Distribution % (95% CIs)

 

Total % (95% CIs)

Daytime

Evening

Night

All nurse telephone advice (n = 14,155)

23

(23–23)

21

(20–21)

23

(22–23)

31

(30–32)

Age group

 0–5

(n = 3364)

32

(31–33)

27

(26–28)

32

(31–32)

47

(46–49)

 6–15

(n = 1435)

25

(24–26)

21

(20–22)

24

(23–25)

43

(40–45)

 16–29

(n = 2904)

23

(22–24)

21

(20–22)

22

(22–23)

29

(28–30)

 30–59

(n = 3528)

20

(19–21)

18

(18–19)

19

(19–19)

28

(27–29)

 60–79

(n = 1408)

17

(16–18)

16

(15–16)

16

(16–17)

21

(20–22)

 80≤

(n = 915)

17

(16–18)

16

(15–17)

17

(16–18)

22

(21–24)

 Age unknown

(n = 601)

56

(56–58)

55

(53–57)

61

(59–64)

45

(41–50)

 Sum

(n = 14,155)

        

Gender

 Women

(n = 8163)

24

(24–24)

21

(21–21)

24

(23–24)

32

(32–33)

 Men

(n = 5975)

22

(22–22)

20

(20–20)

22

(21–22)

29

(28–29)

 Gender unknown

(n = 17)

16

(12–19)

20

(14–25)

11

(6–16)

16

(7–24)

 Sum

(n = 14,155)

        
  1. The table presents the proportion of total telephone contacts handled by nurse counselling in different age groups and between the genders. Presented as total and for the different times of the day