Proportion of total telephone contacts handled by nurse telephone counselling | |||||||||
---|---|---|---|---|---|---|---|---|---|
Distribution % (95% CIs) | |||||||||
Total % (95% CIs) | Daytime | Evening | Night | ||||||
All nurse telephone advice (n = 14,155) | 23 | (23–23) | 21 | (20–21) | 23 | (22–23) | 31 | (30–32) | |
Age group | |||||||||
0–5 | (n = 3364) | 32 | (31–33) | 27 | (26–28) | 32 | (31–32) | 47 | (46–49) |
6–15 | (n = 1435) | 25 | (24–26) | 21 | (20–22) | 24 | (23–25) | 43 | (40–45) |
16–29 | (n = 2904) | 23 | (22–24) | 21 | (20–22) | 22 | (22–23) | 29 | (28–30) |
30–59 | (n = 3528) | 20 | (19–21) | 18 | (18–19) | 19 | (19–19) | 28 | (27–29) |
60–79 | (n = 1408) | 17 | (16–18) | 16 | (15–16) | 16 | (16–17) | 21 | (20–22) |
80≤ | (n = 915) | 17 | (16–18) | 16 | (15–17) | 17 | (16–18) | 22 | (21–24) |
Age unknown | (n = 601) | 56 | (56–58) | 55 | (53–57) | 61 | (59–64) | 45 | (41–50) |
Sum | (n = 14,155) | ||||||||
Gender | |||||||||
Women | (n = 8163) | 24 | (24–24) | 21 | (21–21) | 24 | (23–24) | 32 | (32–33) |
Men | (n = 5975) | 22 | (22–22) | 20 | (20–20) | 22 | (21–22) | 29 | (28–29) |
Gender unknown | (n = 17) | 16 | (12–19) | 20 | (14–25) | 11 | (6–16) | 16 | (7–24) |
Sum | (n = 14,155) |