Table 1 Telephone contacts handled by nurse counselling within each ICPC-2 chapter
ICPC-2 chapter | Nurse telephone advice (n = 14,155) | Proportion | ||||
|---|---|---|---|---|---|---|
Frequency | (%) | Incidence | % | (95% CIs) | ||
A | General and unspecified | 2683 | (19.9) | 1230 | 27 | (26–28) |
L | Musculoskeletal | 1788 | (12.6) | 819 | 21 | (20–21) |
D | Digestive | 1681 | (11.9) | 770 | 27 | (26–28) |
S | Skin | 1444 | (10.2) | 662 | 25 | (24–26) |
R | Respiratory | 1392 | (9.8) | 638 | 18 | (17–19) |
P | Psychological | 710 | (5.0) | 325 | 28 | (26–30) |
H | Ear | 568 | (4.0) | 260 | 35 | (32–37) |
N | Neurological | 543 | (3.8) | 249 | 21 | (19–22) |
U | Urological | 448 | (3.2) | 205 | 13 | (12–14) |
F | Eye | 437 | (3.1) | 200 | 19 | (17–20) |
W | Pregnancy and family planning | 185 | (1.3) | 85 | 28 | (24–31) |
X | Female genital | 168 | (1.2) | 77 | 31 | (27–35) |
K | Cardiovascular | 160 | (1.1) | 73 | 10 | (8–11) |
T | Endocrine/metabolic/nutrition | 77 | (0.5) | 35 | 22 | (17–26) |
Y | Male genital | 63 | (0.4) | 29 | 19 | (15–23) |
Z | Social problems | 59 | (0.4) | 27 | 23 | (18–28) |
B | Blood | 47 | (0.3) | 22 | 27 | (20–34) |