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Table 2 Key characteristics of integrated primary health care (adapted from Valentijn et al. [13])

From: Experiencing integration: a qualitative pilot study of consumer and provider experiences of integrated primary health care in Australia

Dimensions

Characteristics

Scope of care

 Person-focused care

1. Centrality of client needs

 Population based care

2. Centrality of population needs

Dimensions and level of system

 Clinical integration (micro)

3. Case management

 

4. Continuity

 

5. Interaction between professional and client

 

6. Individual multidisciplinary care plan

 Service/Professional integration (meso)

7. Inter-professional education

 

8. Agreements on interdisciplinary collaboration

 

9. Value creation for the professional

 Organisational integration (meso)

10. Inter-organisational governance

 

11. Inter-organisational strategy

 

12. Trust

 System integration (macro)

13. Alignment of regulatory frameworks

 

14. Environmental climate

Enablers of integration

 Functional integration

15. Learning organisations

 

16. Information management

 

17. Regular feedback of performance indicators

 Normative integration

18. Shared vision

 

19. Reliable behaviour

 

20. Visionary leadership

 

21. Linking cultures