Practice A | Practice B | Practice C | Practice D | |||||
---|---|---|---|---|---|---|---|---|
Pre | Post | Pre | Post | Pre | Post | Pre | Post | |
No of patients | 10832 | 10464 | 5840 | 5601 | 9122 | 9156 | 7044 | 7112 |
Role of carer liaison | Health care assistant | Practice manager/nurse | Administrator/data entry | Phlebotomist | ||||
No of carers on carer register (all carers) | 224 (2%) | 241 (2.3%) | 41 (0.7%) | 41 (0.7%) | 19 (0.2%) | 17 (0.2%) | 92(1.3%) | 112 (1.6%) |
How do carers get on the register? | Questionnaire/GP or nurse identify/flu clinics | Questionnaire; GP/nurse identify/flu clinics | Referral/posters in waiting room/new patients/ad hoc | Referral/posters in waiting room/new patients/ad hoc | Referral from GPs or DNs | New patient registration form/GP’s/DNs | Clinician suggestion/staff ID/in-house invite e.g. registration forms | Registration/GPs, nurses at consultation/Flu season |