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Table 2 Bivariate associations between patients health literacy skills as well as accessibility of care and care coordination experiences in primary care and satisfaction with care received in the last 12 month (N = 885)

From: Impact of health literacy, accessibility and coordination of care on patient’s satisfaction with primary care in Germany

Variable

Satisfaction with medical care received in the past 12 months at your regular doctor’s practice or clinic (excellent, very good, good)

 

N

(%)

p-value

Accessibility of general practice

 how often do you get an answer that same day?

  

<0.001

 always/often

715

94.8

 

 never/rarely/sometimes

60

72.3

 

Assistance in care coordination

 help coordinate or arrange the care you receive from other doctors and places?

  

<0.001

 always/often

618

97.2

 

 never/rarely/sometimes

199

74.9

 

Health Literacy

 problems when learning about medical conditions

  

<0.05

 no problem (rarely/never)

589

93.5

 

 problem (always/often)

160

88.4