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Table 2 Psychosocial factors and health and work-related outcomes at work

From: How psychosocial factors affect well-being of practice assistants at work in general medical care? – a questionnaire survey

COPSOQ scalesa Number of items Mean SD 95 % CI
Domain: Demands
 Quantitative demands 4 49.2 16.8 47.83–50.55
 Emotional demands 3 47.9 19.2 46.32–49.43
 Demands for hiding emotions 2 44.9 23.1 43.01–46.75
 Work-Privacy-Conflict 5 25.4 24.4 23.43–27.39
Domain: Influence and development
 Influence at work 4 41.2 21.4 39.42–42.90
 Degree of freedom at work 4 42.7 20.0 41.05–44.30
 Possibilities for development 4 69.1 14.5 67.87–70.22
 Meaning of work 3 83.8 15.2 82.52–84.99
 Workplace commitment 4 64.0 18.0 62.46–65.31
Domain: Interpersonal relations and leadership
 Predictability 2 67.0 21.0 65.34–68.72
 Role-clarity 4 81.6 13.7 80.43–82.66
 Role-conflict 4 29.2 21.0 27.48–30.90
 Quality of leadership 4 65.9 20.9 64.13–67.57
 Social support 4 78.2 18.5 76.73–79.74
 Feedback 2 51.4 23.1 49.52–53.27
 Social relations 2 42.3 16.9 40.92–43.66
 Sense of community 3 85.9 15.9 84.63–87.22
 Workplace bullying (single item) 1 17.6 22.2 15.83–19.45
Domain: Further parameters
 Job insecurity 4 20.2 18.0 18.74–21.66
Domain: Outcome scales
 Thinking about early retirement (single item) 1 15.4 23.1 13.45–17.24
 Job satisfaction 7 73.6 14.0 72.47–74.76
 General health 1 78.5 18.8 76.54–79.61
 Burnout 6 38.0 19.8 36.41–39.63
 Cognitive stress symptoms 4 26.4 18.2 24.88–27.84
 Satisfaction with life 5 70.7 18.1 69.20–72.15
  1. SD standard deviation, 95 % CI 95 % confidence interval
  2. aPossible score for each scale between 0 (minimum) and 100 (maximum)