Barriers | Solutions |
---|---|
Lack of time | • Let patients use the eHealth programme on a tablet during the waiting time before consultation. |
• Let patients start the eHealth programme in practice. When time is up let them halt the programme and motivate them to resume it back at home. | |
• Give an additional flyer to patients to motivate them to resume or start the eHealth programme at home. | |
Risk of theft of the tablet when used in the waiting room. | • Use a security system in the waiting room. |
Playing games on the tablet in the waiting room instead of using the eHealth programme. | • Use an application blocker on the tablet. |
Not clear where the tablet is meant for. | • Use attractive posters and flyers that explain what the tablet is aiming for. |
• For group practices: let the practice assistants explain the eHealth programme to patients and let them motivate and assist patients to use the tablet. | |
Working with an appointment system, implicating there is no waiting time before consultation. | • Give the tablet after the consultation and let patients use it in the waiting room. |
In case patients cannot stay in practice, give an additional flyer with the web link on to motivate them to start the intervention at home. | |
Difficult to mention the eHealth programme because patients have other priorities. | Examples of types of consultations in which the eHealth programme can be mentioned easily: |
• When prescribing new medication; | |
• When taking blood tests; | |
• When giving vaccinations; | |
• When prescribing anti-conception; | |
• When patients have questions or start talking about nutrition and physical activity. | |
Emails for follow-up are too time consuming and create issues of responsibility. | • Use online follow-up modules based on computer tailoring. |
• Use a medical platform to receive the action plans of patients’. | |
• Plan additional consultations with patients’ who want to discuss their advice and action plan. |