Table 2 Impact of ‘Assess’, ‘Advise’, ‘Assist’ and ‘Arrange’ on patients’ satisfaction with counseling services
From: Does receipt of 5As services have implications for patients’ satisfaction in India?
95% confidence interval | P- value | |
|---|---|---|
(n = 702) | ||
Advise | 9.56(1.89 – 48.28) | 0.006 |
Assess | 2.10(1.07 – 4.15) | 0.032 |
Assist | 2.24(1.17 – 4.29) | 0.015 |
Arrange | 1.00(0.64 – 1.57) | 0.998 |
Background characteristics: patients | ||
Age of the patient | 1.01(1.00 – 1.03) | 0.092 |
Sex of the patient | ||
Male | Reference | |
Female | 1.94(1.03 – 3.64) | 0.039 |
Level of Education | ||
No education | Reference | |
Less than primary | 1.10(0.65 – 1.86) | 0.722 |
Primary but less than secondary | 1.96(1.09 – 3.52) | 0.024 |
Secondary and above | 3.36(1.53 – 7.37) | 0.003 |
Socio-economic status | ||
Below poverty line | Reference | |
Above poverty line | 0.74(0.48 – 1.15) | 0.182 |
Number of visits to the physician in past 12 months | ||
1 or 2 visits | reference | |
3 to 5 visits | 0.97(0.65 – 1.44) | 0.864 |
6 visits or greater | 0.72(0.38 – 1.38) | 0.321 |
Background characteristics: Physicians | ||
Physician qualification | ||
Medical degree | Reference | |
Dental degree | 0.82(0.38 – 1.76) | 0.613 |
AYUSH or others | 0.90(0.47 – 1.73) | 0.75 |
Gender | ||
Male | Reference | |
Female | 0.81(0.54 – 1.22) | 0.324 |
Age | 1.03(1.01 – 1.05) | 0.007 |