From: Patient safety skills in primary care: a national survey of GP educators
Category | Safety skill/attribute | Illustrative quote |
---|---|---|
Novel ‘safety skills’ falling under existing categories | ||
Awareness of patient | Patient focussed | ‘Patient-centredness’ |
Patient advocacy | ‘Ability to be the patient’s advocate’ | |
Awareness of self | Having an appropriate work-life balance | ‘Engages in social life and has external hobbies’ |
‘Recognising personal burnout / when you no longer care about your job’ | ||
Teamwork and communication | Negotiation skills | ‘Negotiating with team members regarding division of workload’ |
Conflict resolution skills | ‘Dealing with conflict’ | |
Debriefing skills | ‘Debriefing or time-out after difficult encounters’ | |
Ensuring clear documentation | ‘Full and sufficiently detailed clinical consultation record keeping’ | |
Novel ‘safety skills’ not falling under existing categories | ||
Taking ownership/accountability | ‘Accepting ownership/responsibility’ | |
‘Sense of personal responsibility for effective patient care’ | ||
‘Continuity of care’ | ||
Intuition | ‘Listening to your sixth sense (i.e. recognising your own instincts)’ | |
‘Listening to that worrying little ‘inner voice’…’ |