Table 4 Results of the principal component analyses

Eigenvalue

5.52

1.96

1.76

1.41

1.23

1.19

1.01

Have an on-going doctor-patient relationship (2A)*

0.52

Get appropriate referrals (2J)

0.73

Trust a recommended specialist (2M)

0.728

Trust my Doctor (2O)

0.714

Doctor knows about my family members (2D)

0.654

Doctor knows about family problems (2 F)

0.827

Doctor explains things to me (2G)

0.597

Care for all problems (1H)

0.589

Would provide care if going to hospital (2K)

0.788

Would provide care in an emergency (2L)

0.759

Past medical problems (1B)*

0.64

Medication (1D)

0.55

Care improves with provided continuity (1F)*

0.64

Waiting for own doctor (2I)*

0.86

Doctor would know me on the street (2N)*

0.52

Unrelated medical problems (2B)*

0.72

Personal problems (2C)*

0.83

We go to different doctors (1A)*

0.51

Medical problems doctors not know about (1G)*

0.69