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Table 4 Main content comparison by themes

From: Perceptions of primary care in Korea: a comparison of patient and physician focus group discussions

Key component of primary care

Themes

Patients

Physicians

Quality of care*

• Distrust in primary care physicians(-)

• Difficulties in meeting diverse needs of patients(-)

• Trust in the hospital care system(+)

• Better than other countries(+)

First contact

• Trust-based relationship with primary care physicians(+)

• Unawareness of patients(-)

• One-stop service provision(-)

Accessibility

• Extending doctor's office hours(-)

• Needlessness of extending doctor's office hours(-)

• Absence of duty clinic system(-)

• Insufficient financial compensation(-)

Coordination

• Unawareness of patients(-)

• Competition to acquire their own patients(-)

• Insufficient financial compensation(-)

• Difficulties in meeting diverse needs of patients(-)

• Limited coordinating role(-)

Comprehensiveness

• Unawareness of patients(-)

• Insufficient financial compensation(-)

Continuity

• Follow-up management(+)

• Not my duty(-)

• Insufficient financial compensation(-)

  1. *Newly added key components of primary care.
  2. (-) represents a weakness of the key primary care function listed on the left column.
  3. (+) represents a strength of the key primary care function listed on the left column.