Table 2 The relationship between components of the MAGPI and GPAQ accessibility questions
From: The impact of general practitioner morale on patient satisfaction with care: a cross-sectional study
MAGPI component | GPAQ component | Correlation rs = | p = |
|---|---|---|---|
Control of work | How do you rate the way you are treated by receptionists at the practice? | -0.15 | 0.02 |
| Â | How do you rate the length of time you have to wait? (*Higher is better) | -0.21 | <0.01 |
Home-life balance | How long do you usually have to wait at the practice for your consultations to begin? (Higher means longer waiting time) | 0.24 | <0.01 |
| Â | How do you rate the length of time you have to wait? (*) | -0.20 | <0.01 |
Doctors' perception of what patients think of them | How do you rate ability to get through to the practice on the phone? (*) | -0.17 | 0.01 |
| Â | How do you rate the frequency of seeing your usual doctor? (*) | -0.16 | 0.02 |
| Â | How do you rate how thoroughly the doctor asked about your symptoms and how you are feeling? (*) | -0.16 | 0.02 |
| Â | How do you rate how well the doctor listened to what you had to say? (*) | -0.16 | 0.02 |
| Â | How do you rate how well the doctor put you at ease during examination? (*) | -0.15 | 0.02 |
| Â | How do you rate how much the doctor involved you in decisions about your care? (*) | -0.17 | 0.04 |
| Â | How do you rate how well the doctor explained your problems or treatment? (*) | -0.20 | <0.01 |
| Â | How do you rate the amount of time your doctor spent with you today? (*) | -0.20 | <0.01 |
| Â | How do you rate the doctor's patience with your questions or worries? (*) | -0.16 | 0.02 |
| Â | How do you rate the doctor's caring and concern for you? (*) | -0.18 | <0.01 |
| Â | After seeing the doctor today do you feel able to understand your problem(s) or illness? (Higher is better) | -0.15 | 0.02 |