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Table 2 Association between preventive services and lack of satisfaction with number of years of care from the same physician: Statistical comparisons to group with more than 5 years of continuity

From: Length of patient-physician relationship and patients' satisfaction and preventive service use in the rural south: a cross-sectional telephone study

Outcomes

Total Sample

N = 3176

%≤ 1 yr

(0–12 mo)

N = 319

% 1–2 yrs

(12–24 mo)

N = 369

% 3–5 yrs

(25–60 mo)

N = 669

%>5 yrs

(61 mos or more)

N = 1819

Lack of Satisfaction

% Neutral or dissatisfied with overall health care

N = 3150

10.6***

7.7*

3.8

4.5

% Neutral or dissatisfied with quality of health care

N = 3156

6.7*

7.3**

3.5

3.3

% Neutral or not confident in physician

N = 3156

20.1*

15.4

16.6

14.5

% Neutral or dissatisfied with concern shown by physician

N = 3159

7.0**

4.8

5.3*

3.4

% Neutral or dissatisfied with having questions answered

N = 3161

7.2*

5.3

4.4

3.8

% Felt neutral or not welcome and comfortable by staff

N = 3165

5.6

4.8

3.5

4.3

Preventive Services (only asked to those reporting a routine checkup in past year)

Mammogram within past year in women 50 and older

N = 1234

56.2

61.6

59.7

60.4

Pap smear in women 18–64 years old in past 3 years

N = 1579

89.0

89.3

90.7

88.0

Flu shot in persons 65 and older in past year

N = 720

62.0

64.9

72.0

69.5

Flexible sigmoidoscopy or colonoscopy in persons 50 and older

N = 1756

46.6

52.3

50.5

50.5

Cholesterol in persons 45 and older

N = 2108

87.6

89.9

88.4

88.3

Smoking counseling in past year

N = 634

68.6

73.0

72.9

69.8

Physical activity counseling in past year

N = 2641

56.4

51.2

55.6

51.2

Nutrition counseling in past year

N = 2632

57.8*

47.5

54.6*

48.1

  1. *P < 0.05 difference for each group with >5 years continuity
  2. **P < 0.01 difference for each group with >5 years continuity
  3. ***P <0.001 difference for each group with >5 years continuity