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Table 2 Vignette content

From: Receptionist rECognition and rEferral of PaTients with Stroke (RECEPTS) study - protocol of a mixed methods study

ID

Brain territory of stroke

Who called

Vignette details*

Symptoms (no. FAST symptoms)

Perceived ease of recognition^

1

Anterior

Adult child

I think my Mom’s having a stroke:

Facial droop (right side), right arm weakness and speech disturbance (3 FAST symptoms)

Easy

 • Her mouth is drooping

 • Her speech is slurred

 • She can’t use her right arm

2

Anterior

Patient

I think I need to see the Doctor:

Arm weakness (1 FAST symptom)

Difficult

 • My arm’s gone all weak

3

Posterior

Patient

I don’t know what to do:

Vomiting, vertigo and visual field defect (0 FAST symptoms)

Difficult

 • I keep throwing up

 • I’m feverish

 • I have double vision

4

Anterior

Patient

I’m not sure what to do:

Facial droop (left side) (1 FAST symptom)

Moderately easy

 • When I look in the mirror my reflection looks funny

5

Posterior

Patient

What shall I do I think I’m having a stroke?

Vomiting, vertigo and visual field defect (0 FAST symptoms)

Difficult

 • I’ve thrown up

 • The room is spinning

 • I have double vision

6

Anterior

Adult child

Do you think my Father needs to see the Doctor?

Right arm weakness and speech disturbance (2 FAST symptoms)

Easy

 • He’s having difficulty speaking

 • He can’t lift his arm up

7

Anterior

Patient

I think I need to see the Doctor my Daughter tells me that:

Facial droop (left side) and arm weakness (2 FAST symptoms)

Moderately easy

 • My face is all droopy (left side)

 • I keep dropping things

8

Anterior

Adult child

Can I make an appointment for my Father?

Facial droop (right side) and speech disturbance (2 FAST symptoms)

Easy

 • His face is all lopsided (right side)

 • He’s having trouble speaking

9

Anterior

Adult child

I think my Mom needs to see the Doctor:

Speech disturbance (1 FAST symptom)

Moderately easy

 • Her speech is all slurred

10

Anterior

Adult child

Shall I bring my Mother in to see the Doctor?

Facial droop (right side), right arm weakness and speech disturbance (3 FAST symptoms)

Easy

 • She can’t use her right arm

 • She keeps dropping things

 • Her face is really funny (right side)

   

 • She’s talking a load of rubbish

  
  1. *If probed, symptoms were described as being ongoing and of having had a sudden onset within two hours of the telephone call.
  2. ^Probability of recognising symptoms was defined by an expert panel consisting of 5 clinicians, 6 receptionists (not otherwise involved in the study) and 2 stroke survivors.