Study | Second order construct | Summary translation |
---|---|---|
Elwyn 1999 [33] | The doctor has attempted to use the concept of ‘normality’ as a means of persuading the patients to accept symptomatic treatment. It is to be expected that young children will develop upper RTI, and the doctor wants to avoid its medicalization. | Clinicians use problem minimising/normalising language or communication techniques during examination to communicate that an illness is not serious |
Stivers 2000 [35] | When doctors initiate closure of a minimal sequence (either by moving to a new sequence or with a minimal sequence expanding SCT) they convey that the response is routine, expectable, or unproblematic. | |
Rollnick 2001 [41] | The doctor in the example above (involving the ‘very rattle cough’) used minimizing words, not only to reassure a worried parent and to reduce the intrusiveness of the physical examination, but also to introduce the idea that the problem was not that serious. | |
Butler 2009 [60] | The nurse draws on her expertise in the area of child development and parenting to re-specify the problem as non-medical and as an expected and normal occurrence. | |
The nurse assures the caller that 37 is ‘normal’ and at ‘37.4 she’s probably feeling a little bit uncomfortable but that’s okay’. |