Table 1 Differences between FP trainers and non-trainers in organization of care, (FP-level, n=512)

I Infrastructure

1. Surface of waiting room & FP’s office

2

1

Premises Medical equipment

1. Medical equipment in the practice

17

5

2. Number of vials

3

3. Content of FP’s bag

19

3

4. Use of instruments/diagnostics

12

10

Hyfrecator

.27

Electrocardiograph EKG

.22

Sims-Hühner test

.19

Audiometer

.23

Doppler device

.27

Peak flow meter

.22

5. Applying technical skills

14

8

Examining fluor slide

.19

Removing lipoma/ atheroma

.23

6. Eye diagnostics

9

5

Lenses of −0.5 & +0.5 D

.27

Stenopeic aperture

.24

II Team

Workload (hrs/wk)

1. Activities directly patient-related

3

2

Consultations, visits & calls

.20

2. Activities indirectly patient-related

8

3

3. Quality Improvement (+ CME)

3

4. Other professional activities (meetings)

1

5. Total of 1–4 = time/ week in practice

4

6. Workload/ week (all activities)

5

2

7. Breaks

2

Job stress (5 scales) 1 scale= 1 item

1. Working with pleasure & commitment

4 (1)

1

Work w. pleasure & commitment

.24

2. Being busy with irrelevant tasks

4 (1)

3. Satisfaction with available time for tasks

5 (1)

4. Satisfaction with investment on patients

3 (1)

1

5. Burnout at the end of the day

16 (1)

III Information

Record keeping Patient info

1. Quality of electronic medical records

4

2. Using FP Information System

11

2

1. Frequency of handing out patient info

1

2. Organizing patient information

10

1

IV Quality management

Q Assessment

1. Assessing/testing medical skills

9

3

Video record of consultation

1.57

Total

Total number of items

142

47

13