Theme | |
Communication | |
· | The general practitioners prefer to use professional interpreters |
· | Communication entails more than sharing a common language |
Quality of care | |
· | The general practitioners show limited awareness of past trauma among refugee patients |
· | The general practitioners may feel reluctant to initiate certain types of treatment due to language barriers in refugee patients |
· | The general practitioners may feel powerless in the treatment of refugee patients |
Referral pathways | |
· | The general practitioners may refer refugee patients to specialised treatment centres for traumatised refugees |
Expectations and understanding of disease | |
· | The refugee patients may lack an understanding of the connection between psychological problems and physical symptoms |
· | The refugee patients may exhibit different expectations of treatment |