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Table 3 Analogue patients’ assessments (biomedical, psychosocial and interpersonal quality) related to GPs’ communication (coded with RIAS)

From: Patients’ views on changes in doctor-patient communication between 1982 and 2001: a mixed-methods study

  Period 1982–1984 (N observations = 485) Period 2000–2001 (N observations = 542)
  Biomedical quality Psychosocial quality Interpersonal quality Biomedical quality Psychosocial quality Interpersonal quality
GP Communication   | Z|   | Z|   | Z|   | Z|   | Z|   | Z|
Constant 6.07   5.36   5.93   6.80   5.77   6.46  
Task-oriented communication             
(questions, information, counselling)
- Biomedical 0.013 2.14 * 0.008 0.95 0.007 0.88 0.004 0.98 −0.005 1.03 −0.003 0.64
- Psychosocial 0.018 1.79 0.031 2.30 * 0.024 1.92 0.004 0.36 0.051 3.71 *** 0.026 2.05 *
- Lifestyle −0.019 1.46 0.006 0.31 −0.012 0.73 0.023 1.41 0.022 1.19 0.028 1.62
Affect-oriented communication             
- Personal remarks 0.014 1.37 0.024 1.73 0.031 2.43 * −0.015 1.64 0.015 1.38 0.020 2.09 *
- Sharing concern 0.021 0.98 0.022 0.79 0.037 1.41 −0.025 0.53 0.005 0.09 −0.049 0.97
- Rapport building 0.002 0.82 0.013 3.31 ** 0.008 2.18 * 0.003 0.72 0.011 1.96 0.008 1.55
- Disagreements −0.047 0.90 −0.111 1.59 −0.112 1.73 0.082 0.49 −0.080 0.42 −0.065 0.37
Process-oriented communication             
- Giving directions 0.012 0.90 0.004 0.26 0.007 0.44 0.025 1.74 0.027 1.64 0.030 1.95
- Partnership building −0.032 1.23 −0.040 1.14 −0.020 0.61 0.032 0.54 0.014 0.20 0.049 0.80
  1. * p < .05; ** p < .01; *** p < .001.