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Table 1 G eneral P ractice S tandards: C hild and A dolescent M ental H ealth (GPS: CAMH) - Final 10 Quality Standards and corresponding Quality Indicators

From: Quality standards for child and adolescent mental health in primary care

  Domain Quality Standard
Quality Indicator
1 Practice (confidentiality) QS: GP surgeries should ensure that young people are aware of their policy on confidentiality
QI: Does the practice advertise its policy on confidentiality (e.g. posters, leaflets, newsletters, practice website)?
2 Consultation (knowledge) QS: GPs’ knowledge about child and adolescent emotional and behavioural health should remain up to date
QI: One doctor at the practice should be the lead for work with children and young people
3 Consultation (awareness) QS: GPs should be aware that parents may need help and advice in managing and coping with their child’s emotional or behavioural difficulties
QI: GPs should direct parents to information for further advice and to support services
4 Consultation (communication) QS: GPs should communicate effectively with both parents and children about the child’s emotional and behavioural health
QI: Survey of parents and children – do they feel the GP communicates well with them about child and adolescent mental health issues?
5 Consultation (communication) QS: GPs should give parents time to talk during the consultation
QI: Survey of parents and children – do you feel that the GP gave you time to talk during the consultation?
6 Consultation (communication) QS: GPs should be able to communicate with children and young people effectively and build good relationships with them
QI: Survey of children and young people – to obtain their opinion about their experience of speaking to the GP and their relationship with the GP
7 Health Visitors (continuity of care) QS: Parents should have the choice to see the same Health Visitor in order to establish a relationship where concerns about a child’s emotional or behavioural health can be discussed
QI: Survey of parents – have you been able to see the same Health Visitor each time?
8 Health Visitors (attitude) QS: Health Visitors should be non-judgemental when listening to parents’ concerns about their child’s emotional or behavioural health
QI: Survey of parents – did you feel your Health Visitor was non-judgemental when you spoke about your concerns?
9 Further services (access and referral) QS: If appropriate, and if they are unable to provide the help required, GPs should respond to parental requests for help for their child’s emotional or behavioural difficulties by making a prompt referral for further advice
QI: Audit the GP practice – Are referrals made to CAMHS and related services? What is the time interval between the appointment and making the referral?
10 Further services (referral) QS: GPs should explain the process of a referral and waiting period so that parents feel adequately informed
QI: Survey of parents of referred children– did you feel the referral process was adequately explained to you?
  1. © 2012 Sayal et al.
  2. QS: Quality Standard; QI: Quality Indicator.