Skip to main content

Table 1 Strategic Goals

From: Innovation in patient-centered care: lessons from a qualitative study of innovative health care organizations in Washington State

 

Health Plans

Provider Organizations

Clinics

 

Goals

Public Plan or Purchaser

Private Plans

Multispecialty Groups

Independent Practice Association

Innovator Site

Comparison Site

Survive

X

X

X

X

X

X

Improve quality

X

X

X

X

X

X

Contain costs

X

X

X

   

Deliver appropriate care

X

X

    

Improve patient experience/satisfaction

 

X

X

X

X

Manage chronic disease

  

X

X

X

X

Respond effectively to PPACA

X

X

    

Comply with PPACA

X

X

    

Build strategic partnerships

  

X

   

Position organization for new competitive environment

X

   

Increase market share

  

X

   

Achieve high provider/staff satisfaction

    

X

X

Engage and develop employees

    

X

X

Improve access

    

X

X

Enhance care coordination

    

X

X

Create a medical home

    

X