Table 4 Patients' views on the importance of individual CARE Measure items
CARE Measure item: | Patients' views on the importance of CARE Measure items in the current consultation n (%) | ||
|---|---|---|---|
| Â | Important | Not important | Not sure |
Item 1 Making you feel at ease ...... | 938 (96.2%) | 17 (1.7%) | 20 (2.1%) |
Item 2 Letting you tell your "story" ...... | 918 (94.0%) | 32 (3.3%) | 27 (2.8%) |
Item 3 Really listening ...... | 958 (98.0%) | 11 (1.1%) | 9 (0.9%) |
Item 4 Being interested in you as a whole person ...... | 816 (83.7%) | 72 (7.4%) | 87 (8.9%) |
Item 5 Fully understanding your concerns ...... | 897 (91.8%) | 36 (3.7%) | 44 (4.5%) |
Item 6 Showing care and compassion ...... | 929 (95.2%) | 20 (2.0%) | 27 (2.8%) |
Item 7 Being Positive ...... | 943 (96.7%) | 13 (1.3%) | 19 (1.9%) |
Item 8 Explaining things clearly | 945 (97.1%) | 14 (1.4%) | 14 (1.4%) |
Item 9 Helping you to take control ...... | 886 (91.1%) | 31 (3.2%) | 56 (5.8%) |
Item 10 Making a plan of action with you ...... | 815 (83.7%) | 56 (5.7%) | 103 (10.6%) |