Table 2 Examples of performance indicators presented to teams
Performance Domains | Indicators presented |
|---|---|
Chronic disease management | % patients with hypertension with chart documented blood pressure < 140/90 |
% patients with hypertension given self-management advice | |
% patients with CAD prescribed ASA | |
% patients currently smoking provided information about quitting | |
Access | 3rd next available appointment |
Patient perception of access to after hours care for urgent issues | |
Patient Satisfaction | Patient satisfaction with index visit discussion with provider |
Team function | Overall Team Climate Inventory score |