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Table 2 Job satisfaction of all practice staff for each of the 10 items on the Warr-Cook-Wall (WCW) job satisfaction scale*

From: Evaluation of job satisfaction of practice staff and general practitioners: an exploratory study

WCW items

Physician

(n = 643)

Mean (SD)

Non-physician staff

(n = 2634)

Mean (SD)

p-Value#

1. Amount of variety in job

5.70 (1.23)

5.94 (1.15)

< 0.001

2. Opportunity to use abilities

5.37 (1.53)

5.82 (1.17)

< 0.001

3. Freedom of working method

5.66 (1.41)

5.82 (1.23)

0.005

4. Amount of responsibility

5.64 (1.36)

5.92 (1.34)

< 0.001

5. Physical working condition

5.19 (1.45)

5.63 (1.25)

< 0.001

6. Hours of work

4.43 (1.67)

5.75 (1.32)

< 0.001

7. Income

4.40 (1.60)

4.79 (1.65)

< 0.001

8. Recognition for work

5.57 (1.62)

5.41 (1.49)

0.017

9. Colleagues and fellow workers

5.99 (1.00)

6.18 (1.02)

< 0.001

10. Overall job satisfaction

5.56 (1.12)

5.95 (1.05)

< 0.001

  1. *Possible score for each item between 1 (extremely dissatisfied) and 7 (extremely satisfied).
  2. #Statistical significance p < 0.05
  3. SD standard deviation