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Table 4 GPs' reported benefit from patient evaluation and actions taken (n = 474)

From: General practitioners' experience and benefits from patient evaluations

Changes, activities and plans owing to the patient evaluation
(% of answers)
  Yes No Do not know or missing
Have you learned anything from your patient evaluation that you can apply to your practice? 77.0 11.6 11.4
  Yes No Missing
Have you made changes or other activities in your practice due to your patient evaluation? 54.2 45.1 0.6
Have you planned specific changes or other activities in your practice due to your patient evaluation? 25.3 73.2 1.5
Have you either made changes or other activities in your practice or made specific plans to do so or both? 60.5 39.0 0.4
Are you still considering what to do due to your patient evaluation? 25.1 73.0 1.9
Under which heading would you categorise your changes, activities and plans?
(% of answers, the GPs were allowed to place more than one x)
  Changes and activities Specific plans
Doctor-patient relation 21.1 4.2
Medical care 5.1 4.0
Information and support 12.9 5.5
Organisation of care 15.8 7.6
Accessibility 36.5 20.0
Other 4.4 2.3
How did you benefit from your patient evaluation compared with your expectations?
(% of answers)
  As or more than expected None or less than expected Missing
Professionally 48.5 48.9 2.5
Regarding the quality of the doctor-patient relation 71.1 25.7 3.2
Regarding practice service towards the patients 76.8 20.5 2.7
Personally 70.7 26.4 3.0
Relation between colleagues 56.3 40.3 3.4
Awareness of patient perspective
(% of answers)
  Agree or mostly agree Disagree or mostly disagree Missing
The patient evaluation has increased our awareness in practice that the patients' perspective on quality in general practice may differ from ours 33.3 54.9 11.8
The patient evaluation has increased the awareness of GPs and practice staff of the quality of our work 32.9 57.0 10.1
The patient evaluation has increased our readiness for changes in practice 40.1 45.1 14.8
Job satisfaction
(% of answers)
  Better Unchanged Worse Missing
Due to my patient evaluation my job satisfaction has become 26.4 69.0 3.2 1.5