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Table 4 GPs' reported benefit from patient evaluation and actions taken (n = 474)

From: General practitioners' experience and benefits from patient evaluations

Changes, activities and plans owing to the patient evaluation

(% of answers)

 

Yes

No

Do not know or missing

Have you learned anything from your patient evaluation that you can apply to your practice?

77.0

11.6

11.4

 

Yes

No

Missing

Have you made changes or other activities in your practice due to your patient evaluation?

54.2

45.1

0.6

Have you planned specific changes or other activities in your practice due to your patient evaluation?

25.3

73.2

1.5

Have you either made changes or other activities in your practice or made specific plans to do so or both?

60.5

39.0

0.4

Are you still considering what to do due to your patient evaluation?

25.1

73.0

1.9

Under which heading would you categorise your changes, activities and plans?

(% of answers, the GPs were allowed to place more than one x)

 

Changes and activities

Specific plans

Doctor-patient relation

21.1

4.2

Medical care

5.1

4.0

Information and support

12.9

5.5

Organisation of care

15.8

7.6

Accessibility

36.5

20.0

Other

4.4

2.3

How did you benefit from your patient evaluation compared with your expectations?

(% of answers)

 

As or more than expected

None or less than expected

Missing

Professionally

48.5

48.9

2.5

Regarding the quality of the doctor-patient relation

71.1

25.7

3.2

Regarding practice service towards the patients

76.8

20.5

2.7

Personally

70.7

26.4

3.0

Relation between colleagues

56.3

40.3

3.4

Awareness of patient perspective

(% of answers)

 

Agree or mostly agree

Disagree or mostly disagree

Missing

The patient evaluation has increased our awareness in practice that the patients' perspective on quality in general practice may differ from ours

33.3

54.9

11.8

The patient evaluation has increased the awareness of GPs and practice staff of the quality of our work

32.9

57.0

10.1

The patient evaluation has increased our readiness for changes in practice

40.1

45.1

14.8

Job satisfaction

(% of answers)

 

Better

Unchanged

Worse

Missing

Due to my patient evaluation my job satisfaction has become

26.4

69.0

3.2

1.5