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Table 4 Economic evaluation of the intervention

From: Reduction of missed appointments at an urban primary care clinic: a randomised controlled study

Intervention group Costs (EUR) Benefits (EUR)
55 additional consultations (average consultation 30 min; average charge 80 EUR
- 40 consultations saved
- 15 new consultations allocated on opened scheduling slots due to cancellation
  4412.-
Telecommunication cost   
Phone (8 cts/call) 61.-  
SMS (8 cts/txt) 8.-  
Letter (84 cts.-/mail) 157.-  
Research assistant salary for 3 months 2340.-  
Total cost 2566.-  
Total benefits   4412.-
Net benefits 1846.-