Skip to main content

Table 4 Economic evaluation of the intervention

From: Reduction of missed appointments at an urban primary care clinic: a randomised controlled study

Intervention group

Costs (EUR)

Benefits (EUR)

55 additional consultations (average consultation 30 min; average charge 80 EUR

- 40 consultations saved

- 15 new consultations allocated on opened scheduling slots due to cancellation

 

4412.-

Telecommunication cost

  

Phone (8 cts/call)

61.-

 

SMS (8 cts/txt)

8.-

 

Letter (84 cts.-/mail)

157.-

 

Research assistant salary for 3 months

2340.-

 

Total cost

2566.-

 

Total benefits

 

4412.-

Net benefits

1846.-